Using Web 2.0 Applications in Technical Services

(This page was designed to accompany a webinar I delivered for the Association for Library Collections & Technical Services (ALCTS) on “Using Web 2.0 Tools to Enhance Technical Services Work.”)


A few wikis with free versions:

Wikis vs. Content Management Systems

Content Management Systems

Google Docs

Microsoft Web Apps

Course management software

  • Learning Management Systems – Wikipedia article
  • If you are at an academic institution, you may be able to use the institution’s course management software for committee work.  However, receiving permission to do so may depend on many factors, including the way that the cost for the system is calculated.  It’s just another option to explore.
  • To find out more about the different software available, you can see a list here.

Scheduling applications

Instant Messaging

Blog readers


  • Blog – Wikipedia article
  • Blog platforms:
    • Blogger
    • Tumblr – for micro-blogging (short, Twitter-like blog posts)
    • TypePad
    • – for blogs hosted on the WordPress site, many for free
    • – where you can download the WordPress platform to develop a blog to host on your own site.  (This gives you more flexibility in design, but requires that you have your own web host.)


  • Sherab Chen’s blog on Non-Roman Cataloging, at Ohio State University
    • Be sure to read Chen, Sherab. “Can Blogging Help Cataloging? Using a Blog and Other Web 2.0 Tools to Enhance Cataloging Section Activities.” Library Resources & Technical Services 53, no. 4 (Jan. 2009): 251-60.
  • Minitex Blog About Technical Services
  • PlanetCataloging – aggregates other blogs about cataloging – be sure to check out the list
  • Disruptive Library Technology Jester – not about Technical Services per se, but it has many entries about applications that might be helpful in Technical Services
  • (This page is on my blog, which isn’t about Technical Services workflow, but feel free to explore it anyway.)

Password management

Keeping up with the Jetsons

  • GoogleWave – an example of a collaboration application that is being discontinued
    • Read more about GoogleWave here
    • Read the Google blog entry announcing the end of Wave here
  • Lifehacker – a blog that gives tips and tricks on being more productive at work and at home.  many of their posts focus on new software – most of it free – that will help you be more productive.
  • ProfHacker – a blog that focuses on tips, tutorials, and commentary on pedagogy, productivity, and technology

Other resources


Published articles of interest:

Chen, Sherab. “Can Blogging Help Cataloging? Using a Blog and Other Web 2.0 Tools to Enhance Cataloging Section Activities.” Library Resources & Technical Services 53, no. 4 (Jan. 2009): 251-60.

Peltier-Davis, Cheryl. “Web 2.0, Library 2.0, Library User 2.0, Librarian 2.0: Innovative Services for Sustainable Libraries.” Computers in Libraries 29, no. 10 (Nov/Dec 2009): 16-21.

Stephens, Michael. “Taming Technolust: Ten Steps for Planning in a 2.0 World.” Reference & User Services Quarterly 47, no. 4 (Jan. 2008): 314-17.

Salve Regina University Library’s web presence


Thanks to Sherab Chen for granting permission for me to mention and demonstrate his blog.

The disclaimer

I do not endorse any applications listed here.  These links are supplied so that you may start exploring these concepts and applications on your own.  If you notice any broken links, or find anything else that you think might be a helpful addition to this page, email me at julie [dot] swierczek [at] salve [dot] edu.


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